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Application Support Analyst

Job Description:

We are seeking a dedicated and technically proficient Application Support Analyst with a strong understanding of S5/Any other SCM Solution and expertise in API integration. The successful candidate will play a critical role in ensuring the seamless operation of our systems and facilitating data transfer among various stakeholders.

Key Responsibilities:

  • Provide expert-level support for the S5/Any other SCM Solution, resolving technical issues, and ensuring uninterrupted functionality.
  • Collaborate with system stakeholders to understand their requirements and challenges.
  • Utilize technical knowledge to design, develop, and maintain API integrations between S5/Any other SCM Solution and other relevant systems.
  • Monitor API performance, troubleshoot issues, and implement improvements as needed.
  • Act as a liaison between technical teams and business stakeholders to ensure effective communication and problem resolution.
  • Document and maintain comprehensive records of support requests, resolutions, and system configurations.

Qualifications:

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • Proven experience in providing application support, with a strong focus on S5/Any other SCM Solution.
  • Extensive knowledge of API integration and development.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills to collaborate with both technical and non-technical stakeholders.
  • Detail-oriented with the ability to work in a fast-paced environment.
  • Familiarity with PLM, PIM, or other relevant systems is a plus.
  • Certifications in relevant technologies or systems would be advantageous.

Must have skills:

  • Exp in S5/Any other SCM Solution. API

Please drop your CV at – [email protected]

Job Category: IT
Job Type: Full Time
Job Location: Hyderabad

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